PRIVACY POLICY

Last updated: 18 November 2025

Ragnarok Core (operated by Leficura Creative – Ragnarok Core) is committed to protecting your privacy.
This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

By using https://ragnarokcore.com, you agree to this Privacy Policy.

1. Data Controller

Leficura Creative – Ragnarok Core
Email: Contact@ragnarokcore.com

We collect only the information necessary to process your orders, deliver digital content, and improve your experience.

Information You Provide Directly

  • Name

  • Email address

  • Files uploaded for custom visuals (audio, images, references)

  • Messages sent through our contact form

Payment Information

We do not store your card or payment details.
All payments are handled securely by Stripe, PayPal, or other trusted processors.

Automatically Collected Data

Your browser may automatically provide:

  • IP address

  • Device type

  • Browser version

  • Cookie data (see Cookies section)

This information helps us operate and secure the website.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Communicate about purchases

  • Improve site performance

  • Prevent fraud and unauthorized use

  • Comply with legal obligations

We never sell or trade your information to unrelated third parties.

3. Cookies

We use cookies to improve your browsing experience. Cookies may:

  • Keep the website functional

  • Remember preferences

  • Analyze performance

  • Support security features

You may disable optional cookies in your browser settings at any time.
Essential cookies cannot be disabled because they are required for the website to function.

A detailed Cookie Policy is available through our cookie banner or upon request.

4. Data Sharing

We only share information with trusted partners necessary to run our services, including:

  • Payment processors (Stripe, PayPal)

  • Hosting providers (Hostinger)

  • Tools needed to deliver digital downloads

All partners comply with GDPR and other applicable data protection laws.

We do not sell personal information to third parties.

5. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your purchase

  • Meet legal requirements

  • Resolve disputes

You may request data deletion at any time.

6. Security

We use technical and organizational measures to protect your data, including:

  • Encrypted servers

  • Secure payment processing

  • Limited access to customer information

No system is completely risk-free, but we follow industry standards to safeguard your information.

7. Your Rights (GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Request a copy of your data

  • Withdraw consent

To make a request, contact us at Contact@ragnarokcore.com.

If you live outside the EU, you consent to processing your data in accordance with this Privacy Policy.

8. Third-Party Links

Our website may link to external platforms (YouTube, Instagram, TikTok).
We are not responsible for the privacy practices of these third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Your continued use of the website means you accept any updated version.

10. Contact Us

For questions about this Privacy Policy or your data:
Email: Contact@ragnarokcore.com
Website: https://ragnarokcore.com